Frequently Asked Questions
Find quick answers to common questions
Getting Started
How does Supernova work?
Do I need to go to a gym?
What counts as a valid workout?
Challenges & Commitments
How do challenges work?
Can I change my schedule?
What happens if I miss a day?
Can I cancel my challenge?
Payments & Pricing
How much does Supernova cost?
What payment methods do you accept?
When will I be charged?
Do you offer refunds?
Proof Submission
How do I submit proof?
What time do I need to submit proof?
Can I submit proof for past days?
What if my proof is rejected?
Community & Friends
Can I work out with friends?
Is my workout data private?
How do I invite friends?
Technical Support
Which devices are supported?
Why isn't my photo uploading?
How do I reset my password?
Who do I contact for help?
Still have questions?
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